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Many children have stuffed animals, but few have continued to collect them like Jackie Miley, a 68-year-old American...
At Peluche Kingdom, every order placed is shipped with care. Our goal is to provide you with the best delivery options, no matter where you live.
Our products are shipped directly from our international warehouses (United States, Canada, China, and France) and are delivered straight to your home. To maintain impeccable and unique quality, your order should arrive between one and four weeks. This estimate may fluctuate depending on current circumstances regarding your order, such as Covid-19.
| Payment Method | Delivery Times | Delivery Costs | Carrier |
|
Standard Delivery
|
7 to 25 days (often between 10 and 15 days) | Free | DHL | La Poste |
|
Secure Delivery - Loss/Theft/Damage
|
7 to 25 days (often between 10 and 15 days) | €4.99 | DHL | La Poste |
Important Notes
- The estimated delivery times and costs above apply only to mainland France. Delivery costs will be charged based on your delivery country.
- The estimated delivery times above do not account for possible delays caused by suppliers, service interruptions, and weather conditions.
- Delivery times do not include business days. Therefore, the shipping and delivery dates do not include weekends and holidays.
- Customers are individually responsible for any customs fees that may apply when the package crosses a border. Peluche Kingdom has no control over these fees and is not responsible for actions taken by customs or transport services.
- Peluche Kingdom is not responsible for products held in customs.
- Once shipped, only the transport service is responsible for the package. Therefore, if a delay occurs or your order is lost during transport, we are not responsible. However, we will do our best to help you locate it. With Secure Delivery, we will send you a new product or refund you.
Our Free Delivery
On our online store, you can benefit from high-quality plush toys at responsible prices because we believe that all children should have access to plush toys. To succeed in offering you these prices, we have prioritized longer delivery times than usual to allow you to obtain a plush toy without additional costs while maintaining secure and quality delivery.
How Did We Do It?
It's easy; when you pay for fast delivery at a often significant price, these costs go to the service that handles the express and priority delivery of your package. The companies that offer this service obviously need money to operate. These additional costs are at your expense and thus affect the price of the product you are buying.
Contact Information
It is the customer's responsibility to provide us with a complete and correct delivery address when placing the order.
If your delivery address differs from your billing address, please let us know when you place your order.
Questions & Delays
If your order is delayed or you have any questions, feel free to contact us to discuss it with our team.